About

Owner, Heather Hatfield  began her career in Multifamily in 1997  and has always been driven to work better, faster and SMARTER!!

Technology has rapidly evolved over the years and the software options are endless.  Property Management relies on various systems to run their day to day operations; however, they aren't always aligned to fully embrace the change.

Companies everywhere struggle with infrastructures that are work-intensive, repetitive and unreliable.  In most cases, the issues are due to:

• Incompatible or duplicated systems
• Insufficient Training & Support
• Incomplete routine maintenance necessary to optimize performance 
• Inadequate global usage within the organization

While striving to find better ways to perform, Heather realized that many other companies were struggling with the same deficiencies and saw the demand to provide more efficient ways to implement and manage operations.  That necessity led to the beginning of Smart Multifamily Solutions (SMF), and the vision to provide clients a better, faster and Smarter way of doing business.